Matrix Technologies, Inc. provides project services to clients throughout the world, with installations in over 45 countries.
1. Listen to and understand what the client’s needs really are and help them identify what problem they are trying to solve
2. Utilize our vast experience and broad technical expertise to present a solution that completely fits our client’s needs
3. Implement the solution using our proven design methodology and quality assurance procedures
4. See the project details all the way through to completion.
At the heart of any project, there is a problem that needs to be solved. Sometimes this problem is overt and easily identifiable. Sometimes the problem is not as obvious and needs to be further defined. Through the use of our experience, knowledge, and resources, Matrix Technologies personnel work with you to clearly identify your needs and goals. Clear identification of the goals will ensure the solution properly fits your project needs.
We recognize that the one-size-fits-all project approach rarely meets our customer’s needs. Other suppliers have a single solution that is applied across a myriad of projects, and they rarely fit your needs. Complex or ill-fitting solutions often complicate your operations or cause more harm than good.
Matrix Technologies understands how frustrating this can be, and we take great pains to make sure that we are tailoring our solutions to fit your needs. Matrix does not take a short term approach to our client relations. We understand that if we keep our clients’ best interest in mind and solve the problem at hand, instead of shoving an expensive or overly complex solution on them, that this is how successful partnerships are formed and maintained.
We work with clients of all backgrounds and expertise. We work to be a supplement to your team, filling in the gaps you might have in your staff. We help you to develop standards, choose proper vendors, develop project schedules, and/or provide a full turn-key solution that allows you to focus on what you do best.
In these days of shrinking staffs and ambitious project schedules, time can be your biggest challenge. Matrix can help there too. Matrix Technologies can operate as an extension of your engineering or maintenance department. This means developing process designs, drawing packages, software, and operator interfaces that strictly adhere to your standards.
Whatever your needs may be, Matrix will make sure that we take the time to listen to you, understand your problems and concerns, and propose solutions that address those problems and meet your needs.
Once the problem is identified and a solution accepted, the most important part of any project is the execution. Matrix has a long history of designing and implementing quality engineering solutions for any industry. Matrix is ANSI/ISO/ASQ Q9001-2000 certified through SAI Global as a control system integrator. This means that we are held to some of the tightest standards in the industry, and we are audited twice yearly to make sure that we are maintaining these standards.
We use these standards, along with excellent client communication, sound design practices, and knowledge of the latest products and technologies to make sure that we are equipped to meet all of your project needs.
Matrix Technologies can be as involved in a project as you would like, and we will work with you and your personnel to make sure the project is executed as flawlessly as possible. Our goal is to give you total confidence in a project’s eventual success, and we make sure that the day-to-day problems of a project don’t fall into your lap.
Our involvement does not end when the startup is complete. We have a keen awareness of what you need to keep your system running for the long haul. Accurate operator and maintenance training, accurate drawings and documentation and on-call support are all included in every project we do.
Seeing a project through means that Matrix Technologies takes care of all of the little details that many of our competitors like to avoid. When we say that we work with you on every stage of a project, that means that we are there until you are totally satisfied, which helps to ensure your success and our success. This is what we mean when we say, “A Better Process for Success”.
